Player Protection: LUGAS and OASIS
Germany's deposit limits, exclusion system and supervision systems
Last verified: 2026-09-20
German online gambling combines a EUR 1,000 cross-provider deposit limit, the OASIS exclusion system and the LUGAS supervision system, with strict advertising rules.
Player protection: LUGAS and OASIS
Overview
Online gambling in Germany requires a player account with the provider: one account per provider, with identity verified before play begins. Until data is confirmed, an account can be active for at most 72 hours with a EUR 100 deposit limit and no payouts. Players may deposit at most EUR 1,000 per calendar month in total across all providers; the limit is enforced through the LUGAS limit file, and the GGL allows higher limits, up to EUR 10,000 in defined cases.
LUGAS also includes an activity file that prevents parallel play at several providers and the Safe-Server evaluation system used for supervision. Providers must offer a panic button, self-exclusion and third-party exclusion through the central OASIS system, check players against it at registration and login, operate an automated early-detection system, and observe strict advertising rules. Credit is banned, and payments may only go through accounts in the player's own name.
Core parameters
| Parameter | Rule |
|---|---|
| Monthly deposit limit, all providers combined | EUR 1,000 (higher limits possible in defined cases) |
| Provisional account before verification | Up to 72 hours, EUR 100 deposit limit, no payouts |
| Panic button | 24-hour block |
| Self-exclusion (OASIS) | At least 3 months |
| Third-party exclusion (OASIS) | 12 months |
General player-protection measures of the GlüStV 2021. [1]
Deposit-limit rules and the conditions for higher limits. [2]
Key facts
-
Verified
Online gambling requires a player account with the provider: only one account per provider, with identity verified before play begins; play without an account is not allowed (§ 6 GlüStV 2021).
-
Verified
Until the identity data is confirmed, an account can be activated for at most 72 hours, with a deposit limit of EUR 100 and no payouts.
-
Verified
Players may deposit at most EUR 1,000 per calendar month in total across all providers; compliance is enforced through the LUGAS limit file (Limitdatei), and further deposits are technically blocked once the limit is reached.
Gemeinsame Glücksspielbehörde der Länder (GGL), Gemeinsame Glücksspielbehörde der Länder (GGL)
-
Verified
The GGL allows providers to grant a higher cross-provider monthly deposit limit of up to EUR 10,000 to players who show no addiction-related conspicuous behaviour and prove economic capacity with verifiable documents; a limit above EUR 10,000 up to EUR 30,000 is permitted for no more than 1% of a provider's active players.
-
Verified
Licensed providers must connect to LUGAS (Länderübergreifendes Glücksspielaufsichtssystem), which consists of central files — the Limitdatei for the cross-provider deposit limit and the Aktivitätsdatei preventing parallel play at several providers — and the Safe-Server evaluation system the GGL uses for supervision.
Gemeinsame Glücksspielbehörde der Länder (GGL), Gemeinsame Glücksspielbehörde der Länder (GGL)
-
Verified
Providers must offer a panic button (a 24-hour block), self-exclusion (at least 3 months) and third-party exclusion (12 months) through the central OASIS exclusion system, must exclude a player themselves on serious indications of addiction or over-indebtedness, and registration and login are checked against OASIS.
-
Verified
Online gambling providers must operate an automated early-detection system for players at risk; in 2023 the GGL defined binding standardised markers for problematic play in connection with raised deposit limits, which have been confirmed by a court.
-
Verified
Advertising rules: no advertising for virtual slot games, online poker and online casino games on radio, TV and the internet between 6:00 and 21:00; sports-betting advertising with active athletes and officials is prohibited; and no sports-betting advertising for an event immediately before or during its live broadcast on the broadcasting channel.
-
Verified
Providers may not grant credit, and deposits and payouts may only go through payment accounts held in the player's own name at regulated financial institutions; anonymous vouchers and cash are excluded.
-
Verified
When several types of game are offered on one domain, they must be separate areas: switching areas requires a one-minute wait with addiction warnings, and winnings may be used in another area only after one hour.
Sources
- Gemeinsame Glücksspielbehörde der Länder (GGL)Primary source — Spielerschutz: Gesetze, Nutzen & Maßnahmen — https://www.gluecksspiel-behoerde.de/de/fuer-spielende/die-spielerschutzmassnahmen-des-gluestv21-im-ueberblick
- Gemeinsame Glücksspielbehörde der Länder (GGL)Primary source — Einzahlungslimit und Höchsteinsatz (FAQ für Spielende) — https://www.gluecksspiel-behoerde.de/de/fuer-spielende/informationen-fuer-spielende-faqs/faq-einzahlungslimit-und-hoechsteinsatz