UKGC Gross Deposit Limit Rules Now in Force After Three-Month Delay
The UK Gambling Commission’s second phase of changes to RTS 12B took effect on 30 September 2026, three months later than first planned. Licensed remote operators must offer gross deposit limits, reserve the term “deposit limit” for them, give them at least equal prominence and run them over fixed time frames.
The UK Gambling Commission’s second phase of changes to RTS 12B, its technical standard on customer financial limits, took effect on 30 September 2026. The Commission moved the date from 30 June in May, citing operator feedback and the technical development time needed.
Gross deposit limits must be offered and named
Licensed remote operators must now offer gross deposit limits as a minimum, reintroducing them where they had been removed. A gross deposit limit restricts the total a customer deposits over a defined period, and the Commission says only limits that meet that definition may be called a “deposit limit”. Net, loss and stake limits remain permitted but cannot carry that label.
Where operators offer more than one type of financial limit, gross deposit limits must be presented with at least equal prominence. After consultation, the Commission changed its proposal that gross deposit limits be offered by default to a minimum requirement, a change it said allows operators to keep offering other forms of limit.
Time frames and enforcement
The required time frames are 24 hours, seven days and one month. Following its May clarification, only gross deposit limits must run over fixed time frames; rolling or fixed time frames can be used for other limit types. Where a customer sets simultaneous time frames, the most restrictive limit applies.
Once a deposit limit is reached, the gambling system must prevent further deposits until the defined period restarts or the customer takes action to increase the limit, subject to a standard 24-hour cooling-off period.
Context
The changes follow a first phase introduced in October 2025, which covered new limit types, standardised self-exclusion and cooling-off periods, prompts for new customers to set financial limits and reminders every six months to review accounts, according to Yogonet. Helen Rhodes, the Commission’s Director of Major Policy Projects, said in October that the further changes would bring consistency and clarity for customers choosing deposit limits while still letting operators offer different forms of limit.
Yogonet also reported that operators must update customer communications, help pages and compliance reporting procedures to reflect the restricted use of the “deposit limit” term and the prominence requirement.
Sources: This article was researched against the primary and secondary sources listed in the newsroom source records.
